Frequently Asked Questions
What makes Specialty Infusion Center different?
We’re more than an infusion treatment center — we’re part of your community. Specialty Infusion Center was founded with an unwavering commitment to bring high-quality, specialized infusion therapies to local markets that are often overlooked. With locally based nurses, pharmacists, and care teams, we ensure every patient receives personalized support and compassion. By keeping care close to home, we improve access, strengthen relationships, and help our patients stay on therapy — leading to better outcomes.
What types of medical conditions do you treat?
We treat a wide range of chronic and complex medical conditions, including autoimmune diseases, neurological disorders, immune deficiencies, and more.
What infusion therapies do you provide?
Our experienced team administers a variety of infused and injected therapies, including IVIG, biologics, specialty medications, and supportive treatments like hydration or antiemetics.
What should I expect during my infusion visit?
You’ll receive care in a welcoming, comfortable space, not a hospital. Our infusion suites are designed for privacy and comfort, with flexible scheduling, minimal wait times, and a team that knows your name and your care plan.
What should I bring to my appointment?
While most paperwork is completed ahead of time, you’re encouraged to bring anything that makes you more comfortable, a book, headphones, or your favorite snack. We offer heated blankets, beverages, and tablets for entertainment. You can also connect to our free Wi-Fi during your visit.
Do you accept my health insurance for infusion treatments?
We work with most major insurance plans. Our team will verify your benefits before your first visit and walk you through any questions related to coverage and cost.
How do I know if I’m eligible for financial assistance?
If you have commercial insurance and high out-of-pocket costs, we’ll explore manufacturer-supported copay programs that may lower your cost. We’ll guide you through every step to make treatment more affordable.
What if I have questions after my medical infusion appointment?
Our team is always here for you. We’re happy to answer questions, coordinate with your provider, or adjust your care plan as needed.